Collecting Rent For Your Investment

Rent collection goes smoothly when you have a responsible tenant who pays on time every month. But experienced Hampton Roads property management means being fully prepared for the situations when things don't go that way.

At Doud Realty Services, Inc, we handle every step of the rent collection process on your behalf. When a tenant moves past the grace period outlined in the lease, we issue a formal late rent notice and collect all applicable late fees alongside the standard rent amount. We know Virginia Residential Landlord tenant Act, we know the proper notices required under it, and we follow the correct procedures every time so your investment stays protected.

In the worst case scenario, if a tenant stops paying rent altogether, Doud Realty Services, Inc is in your corner. We will guide you through the eviction process and move quickly to re-rent the property so your income interruption is as short as possible.

Making it easy for tenants to pay is also a core part of what we do. Through the online tenant portal, residents can submit rent payments 24 hours a day, 7 days a week, from anywhere. We actively encourage online payments because faster collection on the tenant side means faster disbursement to you as an owner. With over 20 years of residential property management experience serving Hampton Roads area consisting of Portsmouth, Norfolk, Virginia Beach, Chesapeake, Hampton, Newport News, and the Suffolk, we make sure you get paid on time without ever having to chase it yourself.

Rent Collection and Late Fees

Rent is due on the 1st day of each month, as your lease states. You will get a 14-day late notice on the 2nd day of the month if you have not paid your rent. On the 5th day of the month, we will apply the late fees. We will also send a statement of the balance owed on that day, so you are aware of your balance, including the late fee. You will also have until the 14-day notice period is up to pay rent online, or any other means. After the 14-day notice period ends, your ability to pay rent online will be locked. You will then need to pay the account balance via certified funds. Once your account balance is zero, we will turn your online payment ability back on.

KEEP IN MIND THAT YOU MAY GET A LATE NOTICE MOVING FORWARD, BUT AS LONG AS YOU PAY THE BALANCE BEFORE THE 14 DAYS ARE UP, YOU DO NOT HAVE TO WORRY ABOUT PAYING ANY COURT COSTS OR EVEN GOING TO COURT.

Payment options:

• In office payments: Personal checks, money orders, cashier's checks.
• USPS Mail to our office: Personal Check, Money order, Cashier's Check
• Tenant Portal: Ach Echeck $2.49, Credit card 2.99%, Debit $9.99
• Pay Near Me Cash Pay Slip: You download your Pay slip from your tenant portal, or we can email it to you, and you can pay at CVS, 7-Eleven, Ace Cash Express, and Kroger. A $4.99 fee will apply to each payment.