Our Company Story
My husband and I began acquiring rental properties in the late ’90s and as our property numbers increased we recognized the need for assistance. We looked at existing management companies and found them overpriced and severely lacking in services provided. This is what led us to the decision that we could do a better job doing it ourselves. We formed our own company.
Our personnel have extensive military background so we feel uniquely qualified to handle and understand the needs of military members when they receive transfer orders out of state or overseas.
We have a much different approach to managing residential rental property than most property management companies. We are a team of managers that also own rental properties. We understand the difficulties of paying a mortgage when the property is not rented. We work especially hard to keep properties rented with quality tenants. As owners ourselves, we are more dedicated to keeping your property rented and maintained.
Upon graduation from High School in Rancho Cucamonga California, I joined the Navy. My first duty station was in Norfolk VA onboard the USS Gunston Hall LSD-44 (July 17, 1996). As an Interior Communications Electrician, there were great advancement opportunities, and working with cutting-edge electronics really appealed to me. The second tour of duty was at US Joint Forces Command Norfolk, VA. From July 2001 Until September of 2004. It was time to move on after 9 years in the Navy.
Using the skills acquired in the navy as a Telecommunications Analyst, I acquired a position at CACI as a government contractor. This job required travel to military bases, from Fort Lee(Southern Richmond area) to as far south into Fort Mcpherson Atlanta, Georgia. While working full-time for CACI, I obtained her real estate license.
In 2002 I married My husband Eric. We started investing in residential rental real estate. He had his house, I had my house, and we purchased our first house together. We have continued investing in Real Estate and we currently have a portfolio of 6 Single-family 2 townhouses, and 1 mixed-use building, 3 6 unit apartment buildings for a total of 30 units.
PROFESSIONAL REAL ESTATE EXPERIENCE
Doud Realty Services, Inc. 533 County St Portsmouth VA — Principal Broker/Owner
May 2013 - PRESENT
Doud Realty Services Inc., 533 County St Portsmouth VA — Licensed Property Manager
June 2012 - May 2013
Gallery of Homes Realtors, 1492 S. Independence Blvd #103 Virginia Beach VA — Licensed Property Manager
May 2010 - May 2012
All Pros Realty, 505 S. Independence Blvd #111 Virginia Beach VA — Licensed Property Manager
Oct 2009 - April 2010
RMP®Residential Management Professional -October 2018 awarded by the National Association of Residential Property Managers NARPM, This designation is held by less than 795 property managers nationwide and is reflective of the professional commitment made to the industry. The professional designation is awarded to property managers who have completed one of the highest levels of achievement including specific course requirements of 18 hours in Property management curriculum, as well as service to the NARPM® organization, must manage over 100 residential Units (over a minimum of 2 years). A detailed examination of the applicant, as well as letters of recommendation from clients and peers, are required to pass the certification requirements.
MPM®Master Property Manager - August 2017 awarded by the National Association of Residential Property Managers NARPM, This designation is held by fewer than 270 property managers nationwide and is reflective of the professional commitment made to the industry. The professional designation is awarded to property managers who have completed the highest levels of achievement, including advanced course requirements including 24 hours in Property management Curriculum, as service to the NARPM® organization, must manage over 500 Residential Units (over 5 consecutive years), and service to the real estate industry. A detailed examination of the applicant, as well as letters of recommendation from clients and peers, are required to pass the certification requirements.
Virginia Peninsula NARPM Chapter President 2021
Virginia State NARPM Chapter Conference chairman 2019
Virginia Peninsula NARPM Chapter President 2018
Virginia Peninsula NARPM Chapter President 2017
NARPM Professional development Committee Vice Chair 2018
NARPM Professional Development Committee Member 2017
Virginia Peninsula NARPM Chapter Education Chair 2016
Virginia State NARPM Chapter Education Committee Chair 2016
Virginia State NARPM Chapter Membership Committee Chair 2015
Institute Of Real Estate Management, Virtual —June 2020 Financing and loan analysis for Investment Real Estate
Institute Of Real Estate Management, Virtual —May 2017 Managing Single Family Homes and Small Investment Properties
National Association of Residential Property Managers, Virtual - May 2017 Operating in-House Maintenance
PlanningNational Association of Residential Property Managers, Virtual - May 2017 Essentials of Personal Planning
National Association of Residential Property Managers, Virtual - April 2015 NARPM Fair Housing
National Association of Residential Property Managers, Virtual - April 2015 NARPM Tenancy
National Association of Residential Property Managers — 2009-Present
Virginia State Chapter National Association of Residential Property Managers 2009- Present
Virginia Peninsula Chapter, National Association of Residential Property Managers .2009-Present
South Eastern Virginia Chapter, National Association of Residential Property Managers 2009- Present
National Association of Realtors 2009-Present
Hampton Roads Realtors Association 2009- Present
National Association of Residential Property Managers, Virtual - April 2015 Ethics
National Association of Residential Property Managers, Virtual - March 2015 NARPM 101: Basics of PM
National Association of Residential Property Managers, Virtual - March 2015 Office Operations
National Association of Residential Property Managers, Virtual - February 2015 RMP Marketing
National Association of Residential Property
Originally from Bridgeport, CT my family relocated to Kissimmee, FL where I joined the Navy in 1992. Lisa and I met while we were both stationed in Great Lakes, Illinois for “C” school in 1998. Home ported in Norfolk, VA, I was on various destroyers and numerous aircraft carriers. As an Interiors Communications Electrician I had the advantage of learning new and modern technology, knowledge that I currently use here at Doud Realty Services when assisting in minor troubleshooting maintenance for our tenants.
On my last shore tour in February 2011, Lisa approached me to assist her with the management of her company then called Doud Property Management under Gallery of Homes Realty. She taught me the ins and outs of the property management business. I became familiar with the innovative software that governed the operation of the business from correspondences to the financial book keeping it incorporated. After I retired from the Navy in December 2012, I took a year off to spend time with my husband, who is currently retired from the Navy and our two sons.
With both our military background and our families being a huge priority, we brainstormed the “wants and needs” of future clients/owner and prospective tenants. We integrated a new management software that currently pioneers the success of the business and allowed me to work for home until Feb 2014 when I was hired on full-time by Doud Realty Services as the Office/Accounting Manager. I assist in the day-to-day management of 6 personnel, customer service and accounts receivable/payables.
I was introduced to the National Association of Residential Property Managers (NARPM®) when I attended the 2014 National Convention and Trade show in Atlanta Georgia. I realized this was a wonderful organization that allowed us the opportunity to gain knowledge as well as introduce Doud Realty Services, Inc. to new technology to help us be more efficient for our owners and tenants.
I joined NARPM® as a Support Staff member in December 2015 and became involved with the Virginia Peninsula NARPM® Chapter. I was the 2017 and 2018 Designation Committee Chair for our Chapter. I currently serve NARPM® as Treasurer of the Virginia Peninsula NARPM Chapter since 2019.
To learn and provide better service for our clients, I received my NARPM® Certified Residential Management Bookkeeper CRMB® in August 2017. One of Four in the nation. I recently acquired my Residential Management Professional (RMP) certification designation.
I was born and raised in a small town in the province of Eastern Samar, Philippines (Visayas Region). This is where i studied from pre-school to high school, where I was a consistent honor student. I spent my college days in Manila (capital city of the Philippines), where I took up Bachelor of Science in Pharmacy.
I love listening to music and enjoying a whole body massage during my "me" time. Although when you become a mother of 4, it's a luxury to actually spend an hour of body massage.
I had worked in the BPO industry when I started my own family in 2008. I had the privilege to work for some of the biggest companies like JP Morgan Chase, where I've worked as a telephone banker, Sirius XM, and Virgin Mobile, where I've both worked as a Customer Service Representative. I had also worked as Data Analyst/Virtual Assistant for a UK-based company where I organized volunteer programs for our clients who wished to participate in our programs in some parts of the world such as Africa, Latin America, and Asia. I enjoyed working in the corporate world as I get to know a lot of friends along the way. Although the sad part was, I always had to leave my family in the province so I can work in the city where the huge companies are located.
2018 was the big switch for me. I decided to leave the corporate life and decided to work from home this time. I thought i needed to spend more time with my family since my children are growing up so fast and I don't want to miss this stage in their lives.
That's why I'm very grateful to be part of Doud Realty as their Administrative Assistant/Virtual Assistant. This way, I get to be a full time mom and a full time employee at the same time. Plus, I get to work with a very supportive and a very cool team. Dream come true indeed!"
I started my Real Estate VA career in 2018 and I've been part of Doud Realty Team since April of 2019.
I'm born and raised in one of the beautiful countries in Asia - the Philippines. I've studied Business Operations Management and Accountancy in college. I was a full scholar and a working student at that time. Before I start working as a VA, I worked as a Customer Service Representative in some of the biggest BPO company here in the Philippines, for more than 3 years.
I grew up in San Diego California were I spent a lot of time building and remodeling homes with my father. I joined the Navy and that is what brought me to the Hampton Roads area. I bought my first house in Virginia Beach in1999. In that first property I was doing something that is called house hacking. I had two roommates that were paying me $350 a month each and my mortgage was less that $700. So I was living for free except for utilities.
I meet my future wife in 2001 and she had already owned a townhouse in Virginia Beach. We got married and bought a house together while keeping our original houses as rentals. In our first property together we did a live in flip. We lived there just over a year, did a complete remodel and sold for a profit. Since then we have purchased and rehabbed several single family homes that we still own as rentals.
Part of making the numbers work is looking at the after repairs cost and being able to cut costs by doing all the repairs your self. When the residential mortgage money dried up we started purchased Multi family properties with commercial financing.
As an investor, keeping repair cost low is the key to making a larger return on investment. In 2009 I got my Contractors license and started doing renovations, repairs and turnovers, for the property management business my wife started.
With my experience in purchases of investment properties (single family, and multi family units), I believe that I would be a perfect fit for you to help identify and purchase the right investment for your portfolio.